agesYou may have heard that some notable Instagram accounts were hacked over the weekend. Barack Obama's White House account was arguably the biggest among them. What you may not have heard is that the hackers didn't have to try very hard: Meta's AI customer support chatbot essentially handed the accounts over. According to 404 Media, hackers simply had to request that Meta's AI support assistant chatbot change the email address associated with the targeted account. Hackers then tricked the bot into initiating a password reset without requiring identity verification. The AI then sent an access code to the hacker's own email address, which the hacker copied into the chat. This prompted the AI to display a "Reset Password" button, which was then used to modify the password and take control of the account. The problem is almost entirely due to Meta's customer support now being run by AI. The tech giant made the switch back in March, saying it would enable "24/7 help for account issues like updating your password and settings for your profile." But with the AI chatbot handling the whole process, humans couldn't step in when suspicious activity began. That allowed hackers to carry out the social engineering-style attack and pull it off multiple times before anyone noticed.
>>108970352https://www.cnet.com/tech/services-and-software/hackers-asked-meta-ai-customer-support-for-account-access-the-ai-said-okay/
>instagramyou must go back
>>108973214its tech though
>>108970352Social media users know the risk they're taking. If you asked anyobody what the best way to conceal the contents of oyur refrigerator from the internet they'd tell you "don't point a webcam in your fridge"
