Bought a Phone from eBay and it didnt arrive and the seller is telling me to contact the Police but i dont want to i just want my money back to buy the phone elsewhere. Aka not my probem. Did i just lose 600€ by trying to get a cheaper (new) phone. eBay says theyll step in on oct 2nd
>>33720432Use the Ebay complaints option. They will return your money.
>>33720459ok it says i have to wait 5 days however
>>33720459This or you can contact your bank
Contest a charge thru your bank
>>33721005>>33721009ive never done this before, ill wait for ebays response then ill go to the bank
>>33720432yeah you're kinda fucked my guy
>>33721288You can start the eBay process but let the card company or bank know that you are “disputing the charges.” They would not make you pay. You can totally do this. Guy is scamming. EBay is great but not for electronics and jewellery.
>>33720432just wait for ebay or tell ur bank
>>33720432Was the phone actually delivered? What does the tracking show?Honestly any phone that valuable should have been shipping with signature required.
>>33724542It was tracked and it says delivered with signature. But it didn't arrive and my mum said nothing came
>>33724542>>33726675There were installers at the house redoing the shower at the time. Maybe one of them pocketed it idk. I'm too much of a pussy to do anything. Nothing usually goes wrong
I asked the seller for a refund but he might suspect I'm trying to gyp him which I'm not
>>33726675This is a more complicated situation than a seller just not shipping the item.If it says delivered with a signature then there is a signature somewhere.You need to find out who signed for it.If it wasn't you or your mom, you need to file a police report. You should get the IMEI of the phone from the seller so that it can be reported stolen if someone tries to sell it.You are going to need this evidence to get your money back from either eBay or your credit card company.I mean look at it from a sellers perspective. They shipped the phone, someone signed for it. People steal shit all the time and claim they never received it on a high value item like a phone.Honestly just put your situation into ChatGPT and it will walk you through all the steps because I don't feel like writing an essay.
>>33727690I will also add that sometimes if it like a third party delivery driver, (people who get paid by the route instead of actually earning a salary) they will just steal the phone and claim it was delivered, so you need to be working with the delivery company.They will track this stuff down if someone is thieving.Keep documentation of everything.
>>33727690I've never been to police before. They normally do random check ups on me in the street. They don't helpI only buy stuff that I can afford 10x but it hurts since I don't normally make big purchases
>>33727699Actually I checked the DHL tracking site again and there is no mention of signature
Everything I say applies to the US. Usually the EU has better consumer protections.So the seller sent DHL with no signature confirmation (you think) on a $600 euro parcel. At least in the USA the odds of a DHL carrier stealing a package is almost zero. Someone In your neighborhood stole it or it was delivered wrong.So you are going to have to file an item not received with eBay.They may find in the sellers favor because it was delivered. Again maybe it is different in Europe, I don't know.You can appeal this. You will need a police report. It is rumored eBay has a once per account per lifetime where they will cover this sort of thing but it is on a case by case basis.I would be calling DHL to get more information about the package, tell them it was never delivered. Ask them like where they left it, do they have gps coordinates of where the package was delivered, did it have signature confirmation. Do they have pictures of the package left on your porch or wherever. To get your money back, you will most likely have to put in some work.
>>33728356>>33728356Fuck I might just stomach the loss. I can sell stuff to make it back
