The call center industry?I can't think of anything easier to take over?
>>107692064It will. Even now with most companies it's almost impossible to get to speak to a human. "Please log into our website for help." Endless layers of "for Y press 1, for X press 2". Followed by, "speak clearly into the phone about what you calling is about". It used to be that you could not press or say anything and it would just put you through to actual people, but now some companies will just disconnect you.If you do get an option of actually speaking to someone it's, "you are in position 32 in the queue," followed by someone who can barley speak.
Why hasn't it taken over accounting? It seems like the sort of thing AI can get 99% right and then a human can just double check it.
why would it replace indians indians use ai to fire white people and hire more indians
>>107692064Because people would lose it if they figured it out.
>>107692197You can replace 99% of them with Ai that's literally all they do these days anyway
>>107692064It is currently replacing it.
>>107692181This is a great question actually. I’m just guessing here but I wonder if it’s because AI can’t cook the books quite right when necessary (reallocating funds in such a way to make things more successful than they really are.)
>>107692792I asked chatgpt and it said it's because verifying accounting work takes about as long as actually doing it.
>>1076920641. why do you think this is reddit?2. who do you think the CEOs of Google and Microsoft are?
>>107692064BLOODY BICH SAAAAAR! BENCHOD BASTARD YOUR MOTHER DO NOT REDEEM THE CALLCENTER CONTRACT!
>>107692181The actual purpose of accounting is white collar crime and hiding embezzlement from the shareholders. Bots will likely never be able to do this, but a human can (and will) if you let them in on a slice of the stolen money
Because companies want their customer service to be as frustrating to deal with as possible so their customers will give up before getting the service they're owed. Hiring jeets to do the work is, unsurprisingly, one of the best ways to do this.
It is slowly, several websites I use now handle initial support chats/tickets with an LLM first, obviously you can escalate to a human still, but I assume there will be less of a need to escalate in the future so fewer human support employees required. I think there's obvious hesitation since the systems are unproven, and LLMs can have prompt injection attacks, or otherwise be convinced to do things that might put the company at risk legally.
>>107692174they don't allow you to press anything anymore, they insist that you talk to the aithere VILL be NO shortcuts, you VILL talk to ze chatbot
>>107692064The reason AI hasn't taken over any job fully yet is its current limitation to coherently work on a given task beyond certain hours.I know 2 more weeks is a meme here but by 2030 I don't see how these limitations won't be overcome just from brute force compute. On top of that there are bound to be better scaffolding that boosts performance enough to replace human desktop jobs more cost efficiently
I'm getting AI scam calls so I guess they have
