Do these motherfuckers have ANYTHING in stock? I swear it wasn't like this 10 years ago. Backordered labels as far as the eye can see.
>>11696047Y'all voted for this
>>11696078I can't believe Joemala would've given me cheap toys. If only I'd known.
>>11696047It means that sales are growing, and demand has grown above the supply chain.
>>11696047They always under order POs and sometimes just don’t put stuff into your warehouse until you bug them. At least they don’t charge when they fuck up and under order POs.
Fuck them, I cancelled a backorder because it's been 7 months since and they couldn't find shit. Ami has them right now
They cant stock shit, they are using all their floor space acting as a warehouse because of a stupid incentive they didn't fucking understand the consequences of.
>>11696492in English eisntein
>>11696047I stopped using them after they took the wrong lessons from covid and went full retard with their "unlimited warehouse" + no cancellation policy.You can tell they're desperate to lure back customers by offering 10% coupons all over the front page - absolutely laughable when nothing is actually in stock, on top of being more expensive than any other retailer.
>>11696047We are in a downswing cycle for toys so less of everything is being made and ordered. Everyone is cautious and so they are ordering just enough to fill preorders and a few extra but not enough to keep a wide inventory.
>>11696078I filled out a survey from them once and gave feedback on what I considered the bare minimum they could do to stay competitive - like a rewards system, a reasonable PW limit, more flexibility options for customers, etc. And guess what? They did the exact OPPOSITE of everything that was suggested.Whelp, nice knowing ya HLJ.
>>11696492Empty shelves in a store can also clearly mean a lack of money to pay for stock, poor planning, poor inventory control and a butt-load of other reasons that don't reflect sales that are 'growing' or some imaginary 'demand.'
>>11696047It seems like they want to mostly move to a preorder only model. I can’t really blame them with how things have changed over the past year I’m reluctant to make overseas impulse purchases, so if I don’t preorder in the first place, I’m probably not buying.
>>11696587If anything I imagine demand is falling because the amount of people ordering off them from the US has to have gone down to the tariffs. It only makes sense when the prices rise, less people buy.
I still really like and use HLJ. My only complaint is that you can’t freely cancel anything anymore.
>>11696798Man I just ordered 2 things last night that they warned I can’t cancel immediately, saying the preorder window already closed despite just going up for order last night. Their new system is shit, I don’t even know why they let you cancel at all if it doesn’t apply to most things. Feels like they’re just afraid to get rid of it entirely because they know it was always their niche over other sites.
>>11696047Isn't that because everything is made to order now? Why would they have extra stock when they took all their orders in like 6 months+ ago? And then certain items I don't think they can get more than the allotted amount hence instant order stop. So I don't get why you think extras are always floating around. I imagine most of the stocked items are from cancellations. Which they will have fewer now with the new policy.
Preorders should be universally banned. All they do now is complicate ordering.The only advantage to preordering was to be able to "reserve your spot" but now companies order so few preorders that if something is insanely high demand, instead of it selling out when they go in stock, instead they just sell out when the preorders drop.There is no advantage left anymore for the customer, only the retailer who can lock people into orders months or sometimes even a year down the line with in some cases no way out if they refuse cancellations. Sometimes they even make you prepay for something a year down the line and you're giving them a loan a year ahead of time.This is nonsense. The figure promo images should drop, a release date should be established, the figure should go in stock that day and it should ship shortly after. That's it.
>>11696900this pasta is getting moldy
>>11696903I just wrote it, so go look in archives for it. You won't find it.
>>11696906I’ve seen that post worded almost exactly the same several times, you may be going senile then
>>11696921Maybe some other regulatory lunatics roaming around had the same idea due to anger at getting screwed by preorders. Got an archive link? Maybe we can draft a petition together
>>11696532This
>>11696543They still somehow end up cheaper than domestic for larger mid price items. Small shit like simple gunpla or parts sets have basically become a scam with how insane shipping has gotten.
>>11696805I had shit I ordered on the day it went up have a retroactive cancelation cutoff weeks prior to the date I ordered it.
>>11696047HLJ has been trash for a decade now. I don't even care anymore, I'm done with imports. I don't have room to display more shit anyway. It's cheap western Jakks and Jada slop for me from now on.
My last order with them was 2 boxes of the mikuXgundam Gacha boxes. They charged 70 bucks for something that was the size of a kleenex box. After that I requested a refund of a later order that went to their private warehouse. They said no. I then requested a closure of my account. They said no to that as well. Sucks because they used to be good and the best place for me to get gunpla. Also them changing their time for pre order cancelations is also cancer. All my business goes to Hobby Genki now.
>>11704100What's left as a good Japanese import store? It seems like shipping just destroyed them really. The tariffs were supposed to harm China but they seem to have harmed Japan more.
>>11704959It's because all of these plastic figures and toys are actually made in China. They got away with tariffs and other fees by saying they're actually from Japan but if the government looked deeper they'd find it's all China. They would rather disclose it comes from China than risk fees or possible shutdown for lying about import and exportable goods.
>>11696047You can thank all of those people who pre-order everything then warehouse it for a while before deciding on whether or not they actually want to buy it.
>>11704978That doesn't explain why Japan got hit HARDER than China
hlj died with redesigncovid just finished itmy account is suspended, becasue i refused to pay for 1 year old orderfuck them
>>11705217ya'll do realize if you need new anime girls to jizz all over you just need a new throwaway email and a different pay pal or burner cc ??it's not rocket science sister
>>11705849and change my adressyeah i will just do that thank you, you stupid fucking nigger
>>11705849Can you speak in english because none of that entire sentence made any sense
there was some stuff I wanted that showed in stock 3-5 days, 3 days ago. I dragged my feet and when I checked today everything was already out of stock somehow :(
>>11711252And of course now all of it is back in stock after I already requested to ship my entire PW this morning…
How often do they do shipping discounts? I've had stuff in storage since the Christmas sales and people here said they do frequent discounts, but I haven't seen anything yet.
>>11696790The tariff prices are actually REALLY low though. $15 on every 100 isn't much. Anybody that can squeak out 100 can do so with another 15. It's the SHIPPING prices going up 3X that's caused Americans to stop ordering. And that's before the tariff costs are added in.
>>11704100What? HLJ only started having problems less than a year ago when they removed cancellations. Every other issue with them is logistical and extends to all other businesses over there (ridiculous shipping prices, low stock).
>>11712551Its not just $15 though, theres additional fees paid to process it, so it turns into $25-30 pretty quick, which is ridiculous on small orders, especially combined with the shipping that basically doubled in price in the last year
>>11712506Not as often now that they've switched over to their new 'unlimited' warehouse system. Its not really worth waiting for as its never a flat percentage discount (always an "up to" xx%) so you'd only save maybe a couple bucks at most.
>>11712713>shipping that basically doubled in price in the last yeardoes that include tariffs or not even including them?
