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Why do chefs hate to do substitutions so much? just please the customer for once, how hard it is?
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>>215212141
Because customers are scum.
>>
their coke addled brains struggle with novelty
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Who was in the wrong here?
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>>215212830
the bitch waitress. She didn't answer his perfectly reasonable question if whether or not they have sandwiches. Why? Because it would prove she had absolutely no reason to refuse him tomatoes and toast beyond power tripping. It's something people, mostly women, do in all walks of life, the moment they feel like they have any power over another, even something as mundane as being between a customer and his meal, and she got annoyed because he questioned her assumed authority. "Would you like me to get the manager" means now you get no food from me, I refuse to be of service because you won't submit to my arbitrary bullshit
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>>215212830
I have literally done this sans the table wipe
>wine bar opens nextdoor to ramen shop I wait tables at
>mmm bruschetta
>can I have bruschetta, but instead of the artichoke stuff it comes with can I just have tomato and basil?
>no sorry it's a premix
>right so just leave it off and give me what I want instead please
>idk if we can do that
>do you have bread?
>yes
>knives?
>yes
>a toaster?
>yes
>salt?
>yes
>diced tomatoes?
>yes
>basil?
>then it should be easy
>leaves to get manager
>doesn't come back until my lunch break was almost over
>never got my bruschetta
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>>215213088
I dont know about boomer era joints, but modern restaurants all work on automated systems. Recipes are decided months ahead of time, when the cook punches in X meal, that means a,b,c,d,e ingredients are automatically moved through the database and counted during inventory. Sure, there is a bit of flexibility and the manager can manually allocate some stock to custom meals, but this always comes at the expense of the restaurant and requires a round of emails to be sent, so this bullshit is only done for stuff like parties and repeat customers, not every random nigger who asks for it.
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>>215213245
dude it's one plate of bruschetta. The diced tomato and sliced basil is already prepped for pizzas
Idgaf about how that affects your stock, if it's a reasonable request it should be met with enthusiasm
Defending this level of micromanaging bureaucracy bullshit is so baffling, it's people like you why the world is so shit

I mentioned I waited tables too, next fucking door. In case you can't use your brain I said that for a reason: this experience I had would never have happened if it were me taking the order
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>>215213866
GO MAKE YOUR FUCKING BUSCHETTA AT HOME AND YOU DO IT LIKE YOU WANT.
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>>215213245
also you're overcomplicating it
No substitutions means either:
>a. Premade Sysco slop, literally can't hold the onions
>b. Chinese and hate white devil
>c. both

If the place serves fresh food made from scratch, substitutions are never a problem
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>>215213919
NO FUCK YOU
YOU HAVE ALL THE INGREDIENTS YOU JUST REFUSE TO DO IT FOR NO GOOD FUCKING REASON FUCKKKKK
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>>215213944
That is a straight up lie. I watched some hollywood movie actor and his twink leave a fancy michelin star restaurant because the chef wouldnt do a substitution. Chefs have always been prissy bitches but it got worse after shit like bourdain and the bear.
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>>215213088
maybe you're not as special as you think you are with your bread and tomato demands.
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>>215214010
I'm not talking about meme shit like celebrity chefs and michelin stars
I'm talking about a server at a no name place in a stip mall that no ones ever heard of because it was empty at peak lunch hours on a thursday with the happy hour menu proudly showcasing domestic beer next to the wine
A regular diner or sit down restaurant like >>215212830 has no business power tripping over nothing at customers making reasonable requests
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>>215212141
Bitch, if you substitutions go to a fucking McDonald's. The whole point of going to fine dining is that the chef spent 3 fucking years perfecting the ingredients.
>>
>>215214133
>Go to place of business
>Don't like what they're offering
>Ask for something they aren't offering
>Get told no
>Chimp out on 4chan afterward
The customer is wrong, bitch.
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>>215214018
>hi I'd like a pizza
>sure what would you on it?
>tomato and basil
>you got it, I'll put that in for you right away. Anything to drink while you wait?

>id like bruschetta with tomato and basil
>MUH INVENTORY MUH RECIPE I HAVE HURRR IT INLY COMES ONE WAY I THE RIGHT TO REFUSE SERVICE PLEASE LEAVE

clownworld
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>>215214133
Again you are an out of touch tranny that never leaves his moms house.
Even at corporate slop houses like cracker barrel they will fo substitutions with no problem. Theyll charge you whatever it says on the menu its no skin off their back
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>>215214180
THEY ARE OFFERING IT. ALL THE INGREDIENTS ARE ON THE MENU THATS LIKE GOING TO TACO BELL AND GETITNG TOLD YOU CANT HAVE CHICKEN IN YOUR CRUNCH WRAP BECAUSE ON THE PICTURE IT ONLY HAS BEEF
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>>215214206
Taco Bell offers the chicken crunch wrap on the menu. If you asked for a crunchwrap wrapped around a Mexican pizza, they likely wouldn't grant your request. Maybe they would if they wanted to be generous, but it would be stupid to hulk out if they don't.
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>>215214180
Well I made hundreds in tips that night, and he refused his only sale at what is normally lunch rush so
>>215214204
>tranny
nope
>moms house
nope
>they will fo substitutions
idk what this means
>no problem...no skin off their back
This is my point, though? No short order cook I've ever worked with has ever had an issue with custom orders, whether it be fine dining or pictures on the menu places. They often love getting to do it different than the other 400 times the same exact way that day

I can't tell what your argument actually is probably because you're a neet tranny projecting and seething struggling to dilate
>>
>>215214325
how is toasted bread + two prepped pizza toppings IN ANY WAY comparable to fitting a mexican pizza in a crunchwrap? I didn't walk into an live garden asking for all you can eat sushi, I walked into an ITALIAN RESTAURANT and asked for ITALIAN FOOD, arguably THE STANDARD VARIETY. Or it would have been EASIER for them to make, they wouldn't even have needed to get the artichoke mix from the fridge, unscrew the lid and scoop it onto the bread. They just had to run the plate by the pizza station

Google bruschetta. Ehat I asked for is literally the default toppings. It should be standard to offer it even if you're trying to sell your prejarred artichoke mix shit that I don't want, it doesn't take any extra work to just do it normal. They lost a sale and I never went back because theyre too retarded to remain in business. Then they closed within a year and got replaced by jeets slinging paneers
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>>215214325
>but I did have breakfast this morning
Exactly numbnuts, it would be really fucking stupid if I asked for something they have all the ingredients for, that takes no extra work to make, and they said they can't
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>>215214500
If the chicken crunchwrap was taken off the menu there's probably a reason for it and they likely wouldn't sell it to you.
>>215214451
No substitutions.
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>>215214531
So it's off the menu now? I thought you said here >>215214325 it's on the menu to try to make me sound stupid?
Can you at least try to be consistent in your shit posting?
>no substitutions
no business
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>>215212141
High end restaurants are for the experience not to satiate your hunger.
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>>215214582
But what if you did have breakfast
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>>215214531
>sell crunchwrap
>crunchwrap is lettuce, tomato, beef, sour scream, nacho cheese, tostada, tortilla
>sell chicken
>temporarily sell chicken crunchwrap with dedicated advertising and menu space, price
>remove chicken crunchwrap the item from menu
>still sell chicken
>still sell crunchwraps
>refuse to make chicken crunchwrap

Go on, explain the logic here
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>>215212141
because they're just reheating sysco food and can't actually change shit
>>
Why don't you all just threaten the cook if he doesn't give you what you want like Alton suggested?
>Alton went on to tell a story about how he and his wife were in North Carolina, and they were at a seaside restaurant that had recently revamped its menu such that it no longer included hush puppies. “And my baby wanted hush puppies,” Alton said. So he ordered some.

>“I’m sorry, sir; those aren’t on the menu,” said the server.

>”They are SO on the menu,” Alton (said that he) said. “Your catfish, here, is rolled in cornmeal. Your fried chicken is soaked in buttermilk. Your french fries are made in a deep-fat fryer. Combine the cornmeal and the buttermilk, make them in to balls, fry them, and serve them to my wife.”

>“I’ll have to go speak to the manager,” said the waiter.

>Alton said he didn’t get what he wanted until he scrawled “I’m comin’ back there!” on a coaster and had it delivered to the cook. And he recommended that we all give this a try.
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>>215214659
If they removed the chicken crunchwrap from the menu, there was a reason for it. That reason is why they would likely refuse to make it.
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>>215213866
>If it's a reasonable request it should be met with enthusiasm

This is where you err. It would be easy to make and they would gladly if this was a friendly roadside bistro in the European countryside which values good service and works to live. But this is a business and you are just a number to them, and they don't have to change the system to suit you and they won't because everyone in the concrete mutt wasteland hates and fears one another and take glee in spiting your entitled ass
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>>215214628
then I wouldn't be hungry
Also it's
>how would you feel if you hadn't eaten breakfast
The hypothetical is specifically about logically applying feelings onto plausible alternate scenarios
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>>215214732
But what if the scenario were stated
>But what if you did have breakfast
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>>215214694
>the reason was the reason
bots should be able to avoid making such obvious fallacies, you know?
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>>215214805
>If a store stopped being open on Thursdays, why wouldn't they open on Thursday if someone asked?
Because whatever reason led to them closing on Thursdays still remains
>That's a fallacy! You said A=A
That's not a fallacy.
I already know what you're going to say next, but I'll let you humiliate yourself by saying it instead of pre-emptively rebutting you.
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>>215214667
only correct answer ITT
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>>215212830
>guy is willing to pay the full price of a chicken sandwich while just getting the bread
The waitress, that's some easy extra cash for the restaurant and less work for the cooks.
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>>215214206
Does this retard know they have to do prep work right?
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>>215212141
they only know how to cook what's on the menu
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>>215214784
>>215214732
first sentence
>>215214722
and I can't complain about the state of things you outlined because why...?
If you are good enough at something to be paid well for it, you'd be annoyed if you are expected to put up with subpar quality of that thing done to you
>COOK IT YOURSELF
I could, but I'm not complaining about the cook. It's the service, from one server to another. If you can't take an order with a smile and at least try to make it work for the person actually paying your bills (tips>hourly), then do something else or get better training. Or just use common sense and don't be a fucking moron so eager to say no they cuck themselves out of a patron. I would have returned frequently, as I mentioned i worked next door. The cook was never even involved, the waiter cockblocked my order. I'm sure if I spoke to the chef instead it would have been simple as 'hell yeah I can do that'
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>>215213088
It's to weed out problematic customers who give them more work.
When tipping is considered the default for doing the absolute bare minimum for glorified plate fetchers they don't have to try. They can get paid the same for doing the minimum.
These days you have to shit on their own social media and name names if you want something done to counter balance the laziness.
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>>215214967
You wouldn't be hungry if the scenario were stated "but what if you did have breakfast" in the original trial? Why? Just coincidentally or do you believe your hunger is tied to how that trial went?
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>>215214960
Maggoty bread and meat.
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>>215214925
it's the principle. She said no, and he effortlessly found a workaround, even at his own expense, which she took as a challenge to her authority as a waitress, arbiter of diner food
>>215214862
how could someone ask them to open on Thursday if they're closed?
Cool enjoy defending stupid reasons for arbitrary things because someone said that's just the way it is

I don't care what anyone SAYS. Jack Nicholson doesn't care what that bitch waitress SAYS
If the diner serves sandwiches, that come with toasted bread and tomatoes, then there's no reason for them to refuse to serve him bread and tomatoes with his breakfast.
If the italian restaurant serves pizza, which have the topping option of diced tomatoes and chopped basil, then there's no reason to refuse to put those toppings on toasted ciabatta instead of pizza dough

I don't care what the day shift server says. They're not in charge. They're not the owner, the GM, the head or soux chef, the lead bartender, they put orders into a computer, bring food that cooks make, and refill drinks.
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>>215212830
i wanna fuck the hag waitress
>>
Boomer businesses
>The customer is always right
Millennial businesses
>The customer is always wrong

what's the correct stance?
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>>215215027
>trial
This is a thread about substitutions at restaurants, not courtrooms

If the question presented is
>what if you did have breakfast
then my answer would be
>then I wouldn't be hungry

Youre not going to bait anyone into saying 'but I did/didn't have breakfast!'

Either clearly explain what the fuck you're asking or piss off cunt
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>>215215024
>They can get paid the same for doing the minimum
No, no they can't. Your tips is directly tied to your performance. It doesn't take a genius to connect treating a customer well with getting tipped better
Sure not every customer rewards excellence but it's a damn sure harder thing to find things to complain about
>>
https://www.youtube.com/watch?v=xYirHifPZ68
>NOOOO YOU CAN'T SERVE THE DISH WITHOUT MUSHROOMS AAAAAAHHH I'M GOING TO FUCKING KILL YOU
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>>215212141
>the chef is yelling at a ghost of himself

Deep
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>>215214136
I pay for you to make what I want. Make me my baked potato or you get a bad review.
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>>215212830
Honestly, he was in the wrong up until he offered to just buy a full on sandwhich just for the bread At that point, if he's willing to pay for a separate side to combine with his main dish and the restaurant is still denying him, then it's on them.
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>>215212141
Where would you draw the line to substitutions? Some guy complains about a pizza, says he wants it with no cheese, no tomato sauce, make it gluten free, remove the dough as a whole now that we are at it. When do you stop pleasing the customer and start realizing you are being jerked off? A chef did his best to find the balance in the ingredients and now you want to tell the guy who prepares your food how to do it properly? What part of the dish do you usually turn down? You can't tolerate spicy food? Or maybe the only sauce you like is McDonalds ketchup?
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>>215214622
>High end restaurants are for the experience not to satiate your hunger.
Yeah and the experience involves not chocking to death due to an allergy, or being disgusted by your plate.
"High end" restaurants hate substitutions, but every actual haute cuisine restaurant I went to was glad to try and accommodate for you if possible.
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>>215212830
>go to a restaurant
>get handed a menu
>order a bunch of shit that isn't on the menu
>expect the restaurant to accommodate
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>>215215645
>then offered to rephrase his order in a way that fits with the menu
>still rejected
nah
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>>215212937
Not her call on whether they offer toast. It may be because they want to sell sandwiches, and it would have worked, he was willing at the end to upgrade to a sandwich just to get the toast. You're dumb, sexist and projecting.
>power tripping
She didn't give a shit about him and got rid of him as soon as possible, people who are power tripping (like cops) make sure to let you know you can't go until they say so.
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>>215215615
Holding ingredients isn't substitutions.
>says he wants it with no cheese, no tomato sauce, make it gluten free, remove the dough
Assuming it's like most places that serve pizza that cheese is the default base and toppings are $x/each removing those from the order would result in an hot empty pizza pan.
Because Im not an autistic freak I can clearly tell this guy doesn't want pizza, as he's asking me to remove all the ingredients that make it a pizza. Id ask him if he has had a chance to look at any other items on the menu.
If it's obvious trolling I humor them because they're still paying customers and likely all in good fun. if it still escalates to abusive levels, where they're actively malicious I get the manager to request they leave and if they don't they get the cops called and trespassed.

So long as the primary reason you're here is to buy and eat food, my goal is to facilitate that. If your goal is to somehow customize a toasted sub into a XL pizza, good luck restaurants don't have to sit by and allow themselves to be scammed
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>>215212141
I won't go into a restaurant that doesn't serve chicken tendies
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>>215214667
>go out to eat at some little mom and pop restaurant
>could hear the microwave beeping in the back as they "cooked" our food
>refused to substitute
if I was meaner I would have asked the old lady why somebody would come in there again instead of culvers if they couldn't exceed them in any capacity, but it was just her and her husband there and I felt bad for them even though the meal was terrible. Like for real though, what did she think they were offering if not warmer service (and presumably substitutions)? I wanted some onion powder not a fucking handjob under the table, maybe it was her boomer principles.
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>>215215770
>You make sandwiches, don't you?
Doesn't answer the simple question, instead responds with
>Would you like to talk to the manager?
>
>Do you have bread and a toaster of some kind?
>I don't make the rules
But she sure is upset that someone dared challenge her ability to carry out said rules, using a simple through line of reason, no less, that effortlessly broke her self aggrandized station of power

This dismissal of his inquiries shows shes just annoyed because he called her out. She had nothing but contempt for him finding a clever workaround, then threatened to throw him out for 'sarcasm'.

Yeah. Power trip
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>>215215816
Correct, holding ingredients is half as impactful as replacing them with something else. Substituting a wet ingredient with a dry one, changes the texture, the consistency of the whole meal, let alone the taste. When someone goes to a restaurant, he should go there to try the chef's recipes. End of story. If you think ketchup tastes better on a dish of spaghetti instead of tomato sauce, you are free to do so in your own kitchen. A chef is someone who spent a decade trying to perfect a dish. Out of egoism, competency, boredom or a mixture of all of these, he does not have to ruin a dish to please an autistic customer.
>but that makes him a snob
He earned that right.
As other anons said already on the thread, if you don't want pickles on your burger, go to a junk food chain and tell the cashier you don't want pickles. A chef won't ruin his reputation overnight and risk being called "the so-called chef that serves spaghetti with ketchup" just to please an autist.
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>>215213088
i don't know bro you work in a service and you were being this cunty? i get it sometimes it is absolutely a power trip but c'mon fucking artichokes?
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>>215214180
tbf i've had a lot of sex in strip clubs even though they weren't technically offering it. a closed mouth doesn't get fed
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>>215214622
true i ate at one last week and barely ate desu. it didn't help that i was extremely hungover lol
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>>215215293
like almost everything probably somewhere in the middle
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>>215216122
I agree with you however I don't think subbing ketchup for spaghetti sauce is in any way the same as asking to hold the pickles.
If a place offers easily customizable food by design, like pizza, sandwiches, burgers, etc, and happily accepts more money for additional 'toppings' then by no means should they refuse to remove something that is possible to remove.
Like you can't remove the dairy from a bisque. You can probably add idk something like mushrooms, but risk being told no if they have to sauteed those mushrooms just for the soup, and they don't already have mushrooms prepped for saute like a steakhouse normally would.

I've never eaten a lettuce wrapped burger but some people don't want the bun, and don't want to have to throw it away

I think the line gets drawn at reasonable requests, keyword reasonable. A reasonable person wouldnt ask for ketchup instead of sauce. An autistic would likely just order the plainest thing they have on the menu. There's a reason why kids menus always have tendies
I've seen tendies at high end Chinese restaurants specifically for kids and tards
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>>215215398
this show looks miserable why are people so up it's ass?
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>>215215634
>but every actual haute cuisine restaurant I went to was glad to try and accommodate for you if possible.
this happened to me last week too i'm a faggy vegetarian i asked if that was possible as it was a three course meal and they said yes
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>>215212830
This doesn't even make any sense. No substitutions makes sense when it's busy and the chef doesn't have time to switch things up, but it's dead in there, his request was completely reasonable, they have everything he wants in stick and he readily agrees to pay more to get it. No place would turn away his business.
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>>215215615
You don't need some logically fullproof rule on it, just use your own discretion. Guy wants tomatoes instead of potatoes? Ok sure, no problem. Guy wants a pizza sans the pizza? Nah.
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>>215215964
>willingly pay someone else extra money to heat up frozen mcnuggies for you
>"wtf why would somebody come here"
Ask the man in the mirror.
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>>215214451
>Got to wine bar
>See a dish I like
>They don't make it the way I like
>In fact they make it completely differently to the way I like
>Order it anyway and ask them to make it the way I like
>They say no
>In stead of accepting that they said no I will throw a fit because I know they have the ingredients back there but they refuse to make up/google a random recipe to put together just for me
>They are in the wrong for wasting my lunch hour
You must be autistic
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>>215214325
Fast food places aren't the same as a diner. They are just reheating shit, there's no proper chef behind the counter, the closest thing to it is a guy who just cooks frozen burger patties on a grill.
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>>215212141
use tarragon instead of anise
wait
use fennel
wait
use chervil
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>>215216186
I hardly think I was being cunty. I get anons might not approve that what I did is essentially a shit test but if the roles were reversed at the very least I would have asked the cook before assuming I couldnt, made an attempt to make something happen, and not pretend to ask the manager.
They literally didn't come back, it doesn't take 15+ minutes to ask a simple question. just left me hanging. They sold pizza pasta and sandwiches. All fully customizable items. 'No substitutions' isn't a thing at places like that. You can always sub out shrimp for chicken in the carbonara and vice versa, unless it's premade, in which case I wouldn't eat there, hence the shit test
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>>215212141
Customers always ask to substitute expensive shit for cheap shit and not the other way around.
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>>215213088
Difference between you and Nicholson is he didn't start being pedantic and condescending until the waitress started it.
>waiter at a fucking ramen shop has this much of an attitude
How people so low and grimy like you feel no shame at your shitty behavior is beyond me.
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>>215216338
Most junk food places, like pizza, burger, kebab shops, creperies, have an option to make your own recipe. Do you want a kebab wrap with anchovies and feta cheese? Sure thing, the "make your own kebab wrap" option is at the end of the in-app catalogue, oh it will also charge you 50% more. Because even the slowest boomers caught up and realized the autists would pay 50% more for a puke-inducing wrap instead of any of the 20 other options the cook or the boss thought most people would like to order.
But these are junk food shops. There is no chef in there to make a recipe, the recipe was handed down to the manager and the manager gave it to the underpaid and overworked teen that will drop the job in 3 months. These people don't care, they will just serve you empty calories in a colourful wrapping.

>keyword reasonable
Let's be real. Most reasonable restaurants will accept reasonable substitutions. All it takes is an unreasonable customer asking for something strange and then complaining about the result to make the chef think "fuck it, no more changes". Also, the last thing a chef or a cook would want during rush hour is to see the same waitress come back and forth asking him for the same customer if he can make a hamburger without ham.
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>>215216338
>There's a reason why kids menus always have tendies
What is it with autists and chicken nuggets? I have a friend who is definitely on the spectrum and he literally spams chicken nuggets. The only food he cooks at home is chicken nuggets with fries or rice as a side dish. I once asked him if he tried chicken strips, chicken breast, since it's better meat quality, he simply said no, he just likes the nuggets.
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>>215216469
>throw a fit
Nope I just asked a series of simple reasonable questions. They didn't like the direction the line of questioning was going, knowing they would look stupid if they answered them honestly so they hid in the walk-in like a coward
>random recipe
Nope it's literally the most common type of bruschetta you're being dense on purpose
>They are in the wrong for wasting my lunch hour
Yes, they are. if you say be right back with an answer to a specific question and don't return you are by definition wasting my time. I would have waited if I didn't have to start my shift where I knew all the answers to whatever, basic questions my customer leveed, returned promptly if I told them I would, and served the the food they asked for so long as we had it to serve

You must be a stupid bitch
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>>215216571
fair i take back what i said
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>>215216586
false, I don't want sausage on my egg sandwich I'll take a fucking tomato or potato slice why won't you fucking give it to me
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>>215216624
I was neither pedantic nor condescending until they lied to me by saying they couldn't serve me something I know they can. I proved they were wrong by asking them simple yes or no questions that made my point clear to even the lowest of IQ
>low and grimy
I was in college, it was a decent job. I don't shit on you for whatever shit job you took in your youth
>shitty behavior
Again, none whatsoever. If you call ordering food that I know they can make and explaining to them why they're wrong for stating they can't (after saying they don't know if they can) shitty, then I strongly recommend you stop posting here, the slightest thing is likely trigger you into a broken weeping mess
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>>215214669
>you vill bake ze gay cake
>you vill fry ze jewish cornballs
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>>215215169
hold the maggots and make the meat well done, thank you
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>>215218298
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>>215212141
>for once
What did you mean by this?
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>>215212830
why can't people just take it easy? toast or potatoes, it's probably gonna be tasty either way. if it's not, don't go to that restaurant again. i don't get why they need to boss people around. it's not like the waitress cooks the food, it's not their decision to make. why should an entire establishment bend the rules of their system for one cunt? maybe they could have like an extra substitution fee, calculated in a way that makes it worth it and to discourage broke-ass bums from feeling like they have any sort of leverage
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>>215212830
>it has to be on the menu, sir
>>
>THEY HAVE TOMATOR THEY GOT DA BREAD WHY CANT I HAVE IT MY WAY DURRRR?
because you're in a shit diner in your wage bracket which means they make what they make so they can go quick cause they're busy. it's not really about anything else. is basic causality reality so lost on everyone but myself and a seeming handful of other individuals?
>>
>>215213088
You got what you deserved.
When they turned you down, you should have adapted instead of telling them to make you a custom dish.
This is like going to some Italian restaurant and asking for fried chicken, because obviously they have flour, eggs, chicken, and oil.



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